Volunteers

This resources section aims to assist in attracting, managing and training volunteers. The Statement of principles for the recognition of volunteers has its home in this section, as do policy guides, the skills audit template and information on succession planning.

Not-for-profit Law – National Volunteer Guide

The laws surrounding volunteering can be complex, the National Volunteer Guide covers the key legal obligations organisations owe their volunteers.

Volunteer Management Handbook

The Volunteer Management Handbook has been designed to support new, existing and aspiring Volunteer Managers and Coordinators in their role.

Volunteer Handbook

The Volunteer Handbook has been designed to support new and existing Volunteers as they embark on their volunteering journey.

Digital Literacy Library

The Digital Literacy Library is a resource for volunteer-run organisations to develop their business management and communication skills online.

Volunteer Management Webinars

Viewable video documentation from a recent series of webinars focused on topical issues in volunteer management.

Online Help Desk

The Centre for Volunteering has established a Help Desk to answer queries from all volunteer-involving organisations across NSW about issues relating to volunteers and volunteer management practices

National Standards for Volunteer Involvement

The National Standards for Volunteer Involvement provide a sound framework for supporting the volunteer sector in Australia.

2023 New South Wales State of Volunteering Report

A comprehensive report on the volunteering sector in NSW from The Centre for Volunteering, presents a detailed examination of the characteristics of volunteers and volunteer management in NSW.

Volunteering Resource Hub

The Volunteering Resource Hub, an initiative of Volunteering Australia, brings together useful, evidence-based and current best practice resources, tools, research and information to support effective volunteer management.

Engaging Volunteers for Your Arts Organisation

This guide provides practical advice for arts organisations on how to effectively recruit, manage, and retain volunteers, offering insights into legal responsibilities and best practices for fostering long-term engagement.

Friends of the Museum

One way of generating ongoing support for the museum is to establish a Friends Program.

Statement of principles for the recognition of volunteers

NSW Volunteering's principles for fairness, respect and dignity.

Skills Audit Template

Assess the skills of volunteers and identify skill development needs.

Volunteer succession planning: a ‘how-to’ guide

How to retain current volunteers and plan for new ones.

Volunteer registration form template

This is a volunteer registration form template. You can use it as a guide or just insert your own details.

Managing Volunteers in Museums & Cultural Collections

Ten things you should know if you are managing volunteers.

Develop a Volunteer Policy

This M&G NSW resource explains the essential elements of a volunteer policy. It can be used as a template or a guide to develop your own comprehensive volunteer policy.