The Museums and Artificial Intelligence Network is a group of senior museum professionals and prominent academics who set out to develop a conversation around how AI and the related ethics can fit within a museum context.
AI technologies including machine learning, predictive analytics and others, bring exciting possibilities of knowing more about visitors and collections. However, these technologies also raise important ethical questions for museums. With an increasing awareness and regulations about data usage in wider society, museums must approach AI with both caution and fervour. As such exploring, critiquing and understanding the ethical implications of AI within a museum context is increasingly becoming a pressing need for museums.
Through a series of industry workshops in London, New York and San Diego, the network facilitated in-depth discussions with museum professionals, and leading academics to open up debate around the key parameters, methods and paradigms of AI in a museum context. During these workshops and events, they tested, challenged and refined models of practice and development tools – the AI: A Museum Planning Toolkit is one of the results of that work.