We’re looking for a Gallery Officer to join our Manly Art Gallery & Museum team. You’ll bring experience in arts administration to a team passionate about making a difference to our community. Reporting to the Gallery Business Coordinator, this role provides support to the MAG&M team, contributing to the smooth running of exhibitions and programs, visitor experience, retail services, administration, and the volunteer program. This role requires occasional evening work for events and programs.

Key Responsibilities
• Coordinate MAG&M front of house operations to ensure excellent customer experience. This
includes coordination of the volunteer program through rostering and training as well as
undertaking front of house duties as necessary.
• Support the operations of the MAG&M Design Shop. This includes sourcing products, liaising with
suppliers, stock management, presentation, reporting, marketing, reconciliation, and cash
management.
• Support digital and print marketing opportunities for MAG&M. This includes drafting and scheduling
content for website pages, social media, external advertising, and e-news.
• Support the daily operations of MAG&M. This includes responding to enquiries, maintaining
mailout and attendance databases, maintaining organisation filing, research tasks, procurement
and reporting.
• Support the Exhibitions & Collections and Public Programs teams with the smooth running of
events and functions. This includes research, invitations, coordinating booking and ticketing,
general set up, and food and beverage service.
• Support the Friends of MAG&M membership program through general administration.
• Complete any ad hoc duties as required.
• Promote and ensure compliance with Work Health and Safety legislation, policy and procedures.
• Ensure emergency management procedures are followed.
• Work collaboratively across Council to ensure MAG&M and Council policies, processes and
systems are followed.

ESSENTIAL CRITERIA
-Educational & Experience Requirements
• Qualifications in arts administration, cultural management, museum studies, or similar relevant
qualifications and/or experience

-Capabilities and knowledge
• Demonstrated interest in arts and culture and experience in galleries and museums
• Demonstrated experience in customer service, arts administration, and volunteer coordination
• Demonstrated experience in marketing and social media
• Demonstrated experience in merchandising and retail stock control
• Demonstrated experience managing multiple tasks and meeting deadlines
• Demonstrated high-level communication and customer service skills, including verbal and written
communication
• High level computer literacy with an understanding of electronic document management systems,
retail point of sales software, finance systems and Microsoft software programs
• Ability to set priorities, meet deadlines and work independently and as a member of a team.
• Ability to communicate effectively with volunteers, Friends of MAG&M members, customers and
the general public.
• Current Responsible Service of Alcohol (RSA)

DESIRABLE CRITERIA
• Experience coordinating volunteer groups and committees
• Experience with procurement, content management and point of sale software
• Experience in working in Local Government
• Current C Class Drivers Licence and First Aid certificate.