Membership Assistant

Reporting to the Member Experience Supervisor, the Membership Assistant plays a key role in the day to day administration and fulfilment of memberships. You will be processing memberships, responding to enquiries, maintaining accurate records and delivering member services both in person, over the telephone and via email. You will also have the opportunity to work front of house in our award-winning Members Lounge.
This role suits someone who is reliable, organised and enthusiastic, with a genuine interest in delivering great customer service.

Key responsibilities
• Provide friendly, professional service to members, visitors and colleagues
• Process membership sales, renewals and contact updates accurately
• Respond to member and visitor enquiries via phone, email and in person
• Support Members Lounge operations and day to day activities

To apply please submit:
• a brief cover letter outlining your relevant experience and interest in the role
• your up-to-date CV
• a written response to the Selection Criteria outlined in the position description, download here: bit.ly/membership-assistant
to: roanne.papas@ag.nsw.gov.au
• Please note – Applications submitted without this written response will not be considered.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment.