COVID-19 Response

To our valued sector colleagues.

The past few months have been a particularly challenging time for our greater-Sydney organisations, but with the anticipated news on the weekend of a state-wide lockdown, our thoughts are with everyone now having to oversee the closure of their facilities.

The uncertainty in front of us is a challenge, but I recall last year feeling a great sense of being overwhelmed about what was happening, only to be eased with a return to operations – albeit in a different fashion. While it seems hard to imagine now, our sector will emerge from the current situation, allowing you to continue serving your communities in the incredible manner you always have been.

Museums & Galleries of NSW are here to support you during this time. We have many resources on our website, including some covering digital engagement. We are also consolidating much of the great work the sector is doing in the digital space including digital tours, workshops, and talks – so please let us know if you have some programs you would like added.

However, I do want to acknowledge that we understand the challenges in producing digital content, so would like to assure those organisations that do not have the current capacity in this space that there is nothing wrong with taking time to focus on other, perhaps more urgent, priorities.

I also just want to let you know that we are working with other service and advocacy organisations including Museum & Galleries Queensland, Public Galleries Association of Victoria and National Association for the Visual Arts to advocate for support of the sector.

Last week I had the chance to speak with the Federal Arts Minister, the Hon. Paul Fletcher MP, and spoke to the impacts being felt on volunteer run museums; program impacts (including the inability for exhibitions to tour from locked down jurisdictions) and the difficulty for small to medium facilities to deliver digital programs. Similar impacts were presented from other art forms, so it felt like our case was heard strongly.

A quick reminder that nominations for the Imagine awards are closing soon. It is free to nominate this year and online/digital projects are welcome.

Please take good care and reach out if you do need support.

Best wishes,
Brett Adlington
CEO, Museums & Galleries of NSW


Museums & Galleries of NSW continues to encourage all regional/public galleries and museums to adhere to the advice of your local, state and national government, stakeholders and health experts with regard to your operations.

We are continuing to follow the advice of NSW Health and State and Federal Government agencies to provide advice to arts and cultural organisations at this time.

If you have any specific questions, please get in contact.

Contact us

Rules around QR code check-in have changed

From 12 July 2021, businesses and organisations will need a NSW Government QR code so that staff and customers can check in using the Service NSW app.

Find out more

Official Updates

For official updates on advice and regulations, please visit the appropriate government websites.

What you can and can’t do under the rules – NSW Government

This webpage outlines how public health orders affect what is open, closed or restricted.
Visit the website

NSW Health

For the latest updates, Clinical advice, FAQ’s and Resources.
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Service NSW COVID-19 Hotline

The NSW Government has launched a dedicated 24/7 hotline for people and businesses to access COVID-19 advice and support that is not health-related.
Call 13 77 88 for the Service NSW Hotline.
Read more

Setting up electronic check-in and QR codes

Official NSW Government resources for contactless check-in for recording customers’ and visitors’ details.
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3-Step Framework for a COVIDSafe Australia – Australian Government Department of Health

This clear infographic outlines the 3 stages of restrictions for various industries. Find information on museums and galleries under the heading ‘Entertainment & Amusement Venues.’
Visit the website

Create NSW – COVID-19 updates

As the COVID-19 situation is changing constantly, Create NSW remains open and available for support. Information is being updated on a regular basis.
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COVID-19 and the arts—frequently asked questions

Compiled by the Department of Infrastructure, Transport, Regional Development and Communications
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Beyond Blue

Coronavirus Mental Wellbeing Support Service
Visit the website