COVID-19 Response

Museums & Galleries of NSW continues to encourage all regional/public galleries and museums to adhere to the advice of your local, state and national government, stakeholders and health experts with regard to your operations.

We are continuing to follow the advice of NSW Health and State and Federal Government agencies to provide advice to arts and cultural organisations at this time.

If you have any specific questions, please get in contact.

Contact us

Rules around QR code check-in have changed

From 12 July 2021, businesses and organisations will need a NSW Government QR code so that staff and customers can check in using the Service NSW app.

Find out more

Official Updates

For official updates on advice and regulations, please visit the appropriate government websites.

What you can and can’t do under the rules – NSW Government

This webpage outlines how public health orders affect what is open, closed or restricted.
Visit the website

NSW Health

For the latest updates, Clinical advice, FAQ’s and Resources.
Read more

Service NSW COVID-19 Hotline

The NSW Government has launched a dedicated 24/7 hotline for people and businesses to access COVID-19 advice and support that is not health-related.
Call 13 77 88 for the Service NSW Hotline.
Read more

Setting up electronic check-in and QR codes

Official NSW Government resources for contactless check-in for recording customers’ and visitors’ details.
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3-Step Framework for a COVIDSafe Australia – Australian Government Department of Health

This clear infographic outlines the 3 stages of restrictions for various industries. Find information on museums and galleries under the heading ‘Entertainment & Amusement Venues.’
Visit the website

Create NSW – COVID-19 updates

As the COVID-19 situation is changing constantly, Create NSW remains open and available for support. Information is being updated on a regular basis.
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COVID-19 and the arts—frequently asked questions

Compiled by the Department of Infrastructure, Transport, Regional Development and Communications
Read more

Beyond Blue

Coronavirus Mental Wellbeing Support Service
Visit the website

Covid-19 Sector Survey

Covid-19 Sector Survey – 12 month follow up

One year on from our first COVID-19 Sector Survey, the continued impact of the pandemic upon the arts and cultural sector, and the long-term consequences are still being felt.

Museums & Galleries of NSW is now conducting a follow up survey to determine how the ongoing health restrictions and consequential disruptions are affecting the museums, galleries and Aboriginal cultural centres in NSW and to know how you’ve navigated the difficulties and uncertainty of the last 12 months.

We would also like to know if there have been any positive outcomes as a result.

Your participation is vital in helping us understand the most urgent needs of the sector and help us report to governments on the ways in which they can assist museums and galleries going forward.

We have consciously made this survey as short as possible and anticipate it should only take 4 minutes of your time.

If you are not able to complete the survey for any reason, please consider forwarding it to someone from your organisation who can provide the information or get in contact to let us know.