Visitor Services Assistant

Sutherland Shire Council is seeking a motivated, professional Visitor Services Assistant to provide high-quality customer service, support events and exhibitions, and assist with day-to-day venue operations at Hazelhurst Arts Centre. Duties include:

  • Welcoming visitors and responding to enquiries in person, by phone and email
  • Processing course enrolments, event bookings, merchandise and artwork sales
  • Assisting with special events and exhibition openings
  • Supporting volunteers working at the Gallery Desk and retail shop
  • Invigilating exhibitions and helping maintain a safe, welcoming venue
  • Completing administration tasks, database updates and daily financial reconciliation

About You

You are community-minded, enthusiastic, and love helping people. You thrive in a fast-paced environment and enjoy being part of a collaborative team. You value the arts, cultural connection and contributing to a vibrant public space.

You will bring:

  • Experience in customer service within hospitality, arts, performance or similar settings
  • Strong communication and problem-solving skills
  • Ability to stay calm under pressure and work as part of a supportive team
  • Confidence using booking systems and general software applications
  • Studies underway or completed in Arts or Business
Find out more
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Visitor Services Assistant