Casual Ticketing Host
About the Role
Ticketing Hosts are a first point of contact with the public and are responsible for facilitating the sales of exhibition and program tickets, memberships, and various packages. The role will be supporting visitor experience requirements including answering ticketing and administrative enquiries across multiple locations, platforms and technologies. This role delivers outstanding visitor/customer service with best-practice ticketing outcomes.
Must be available for weekend and occasional night shifts.
For more information about the role please view the role description and information for applicants or call the nominated contact person listed in the advertisement.
What Technical/Soft Skills you require
- Previous visitor/customer service experience in the cultural or tourism sector.
- Previous ticketing/sales and customer service experience in the cultural or tourism sector
- Well-developed communication and interpersonal skills with the ability to deal courteously with visitors.
- Experience in working with audiences of a diverse range of ages and abilities.
- Confidence with visitor engagement and the influence required to increase membership sales.
- Current Working with Children Check
- A high degree of accuracy in money handling, credit card processing and daily reconciliations.
