Visitor Services Coordinator
Are you passionate about providing an inspiring visitor experience? Do you take pride in your coordination and leadership ability? We are seeking a Visitor Services Coordinator to manage a dynamic team in continually delivering quality customer experiences across our portfolio of House Museums.
What we do
MHNSW brings together the museums, historic houses and associated collections previously in the care of Sydney Living Museums with the vast collection of more than 13 million items held by the former NSW State Archives. This includes one of the world’s most complete and important collections documenting colonisation.
What you’ll do with us
This role will manage the House Museums Portfolio’s (HMP) Visitor Services Team primarily based at three key House Museums including Vaucluse House, Elizabeth Bay House and Rose Seidler House. The role holder will lead their team to ensure the delivery of high quality and inspiring visitor experiences within the Portfolio and coordinate the visitor services activities to continually improve visitor experience and enhance the development of audience engagement strategies and projects across Museums of History NSW.
Essential requirements of the role:
- Current NSW Working with Children Check.
- Current first aid certificate.
- Knowledge of and interest in Australian history and heritage acquired through relevant qualifications or experience.
- Current NSW driver’s licence.
- Ability to work occasional evenings or at weekends.
- Willingness to work across and ability to travel to multiple work locations.
