Digital Asset Management System Coordinator

The Museum has an exciting opportunity for a professional to join the Collection Data and Digitisation business unit as a Digital Asset Management System (DAMS) Coordinator. This role is responsible for the day-to-day administration and use of the DAMS; works hands-on with the digital assets and data; and trains and supports users of the DAMS. The position also has a pivotal role in cohesively integrating use of the DAMS across the Museum’s systems and programs, including the Museum’ collection management system.

The role works within the Collection Systems (CS) team which is the business owner of two critical Museum systems – the collection management system, currently EMu, and digital asset management system, currently Piction. Assets stored in Piction relate to cross-museum functions as well as to collections and collection data is managed across both systems as well as being published online via Piction. As part of the CS team, you will closely collaborate with the Collection Systems Coordinator and the Collection Systems Support Officer to develop, manage, and promote the systems, processes and standards for collection information and digital assets.

Key accountabilities

Ensure the reliable operation of the Museum’s DAMS and resolution of technical issues.
Provide day-to-day and long-range administrative oversight of the DAMS, ensuring connectivity and alignment of DAMS software and data with Museum’s content management system, Collection Management System, and integrations with other systems, as required.
Work closely with the vendor to investigate and critically analyse system and business processes and identify opportunities for improvement.
Maintain technical knowledge of DAMS and other relevant systems development to enable effective operation and in collaboration with internal and external stakeholders, identify opportunities to improve existing software and processes in line with sector standards and business needs.
Develop and keep updated system and related documentation including user guidelines and training material.
Together with the CS Support Officer plan, manage and deliver user training, provide input to projects, and provide helpdesk support to users.
Work collaboratively within Collection Data and Digitisation to ensure all collection systems are managed and data integrity maintained. This includes providing advice, support and testing activities for any system management or upgrade process.
Collaboratively work with other key Museum business units to develop and document business requirements, policies, procedures and workflows for the transfer, storage, management and delivery of digital assets and associated metadata
Work with other key business units to support sustainable practices around the digital asset lifecycle and digital preservation to ensure long-term availability and integrity of a wide variety of digital assets.
Undertake system updates, configurations, specify business requirements, modifications, and developments to the DAMs, as required.

Skills, experience and qualifications

Essential:
Experience and expertise in the management of DAMS, Media Asset Management Systems or similar databases and software systems, including metadata schema, standards and practices, file formats and data migration activities.
Demonstrated analytical skills and problem-solving abilities, together with the ability to identify opportunities for software & data systems.
Strong communication, negotiation and collaboration skills, including effectively communicating technical issues to non-technical staff and working collaboratively with interdisciplinary teams.
Understanding of and familiarity with digital preservation standards and practices and digital imaging software would be an advantage.
Excellent project and time management skills with the ability to manage multiple priorities, work under pressure and meet tight deadlines.

Eligibility

To be eligible to apply for this vacancy, applicants must:

be an Australian citizen
undergo pre-employment checks, including a police record check
hold or be eligible to hold a security clearance at the level specified in the position description.

To apply

Applicants must include a 1-page pitch addressing their suitability for the role against essential skills and experience. Applicants must also provide a resume and details for 2 referees.