Visitor Experience Officer
Do you have a passion for the art, history and the community? Are you an engaging, customer focused individual? Join the team and journey at Yarrila!
About the role
At Yarrila Arts and Museum (YAM) the Visitor Experience Officer will assist in and support the delivery of Museum and Gallery services to the community and provide a positive visitor experience at various touchpoints throughout the facility.
The successful candidate will be a positive team player and have significant customer service experience in a cultural or high focused customer service environment. They will be able to connect with and interact professionally with a diverse clientele that visit Yarrila Arts and Museum.
Please refer to the Position Description for a more detailed understanding of the role.
Do you have these key attributes?
- The ability to prioritise daily tasks while delivering exceptional customer service.
- The expertise to communicate effectively across multiple platforms.
- Ability to think proactively and be solution focused.
- Be flexible and willing to assist in a range of duties relating to Cultural Services public programs, events, and exhibitions across YAM and the library service.
