We are looking for a bold, collaborative and authentic Visitor Services Experience Officer who is interested in joining a leading NSW Government agency focused on creating a living future for the past so that our visitors can experience Sydney’s past as if they had lived it themselves.
What the opportunity is:
Employment with Sydney Living Museums, Department of Premier & Cabinet
Clerk Grade 3/4 – $87,900. Package includes salary ($72,418 – $79,297), employer’s contribution to superannuation and annual leave loading (full-time equivalent).
Temporary part-time employment (28 hours per week/for a period up to 2 years)
The opportunity to work in historic locations – Hyde Park Barracks Museum and other locations in the City Museums Portfolio, Sydney’s CBD
This recruitment activity is conducted in accordance with Rule 26 of the Government Sector Employment Rules 2014 in relation to the employment of eligible persons. This role is targeted recruitment for Aboriginal and/or Torres Strait Islander people, people with refugee status and people with English as a second language.
This role is open to all applicants; however, Aboriginal and/or Torres Strait Islanders, refugees and people with English as a second language are strongly encouraged to apply.
What we do
Sydney Living Museums (SLM) cares for a group of 12 of the most important historic houses, gardens and museums in NSW on behalf of the people of NSW.
Our commitment to our audience is to maintain the museums, landscapes and collections with integrity whilst presenting the narrative of each in contemporary, compelling and relevant ways.
Our purpose is to enrich and revitalise people’s lives with Sydney’s living history, and to hand the precious places in our care and their collections on to future generations to enjoy.
What you’ll do with us
This role supports the Visitor Services Coordinators to lead front of house services and teams in the delivery of optimum customer experiences across the City Museums Portfolio sites.
The role works a fixed roster including regular weekend work.
There are two (2) roles available.
Projected start date is 3 February 2020.
What the essential requirements of the role are:
Ability to work a fixed roster including ongoing regular weekends.
Extensive experience in busy customer service roles.
Experience working with a range of relevant office productivity software applications and business systems for web, visitor and event management.
Current NSW Working With Children Check.
Possession of a valid NSW driving licence.