Visitor Services Coordinator

We are looking for a collaborative and authentic Visitor Services Coordinator who is excited to join a leading NSW Government Executive Agency as we embark on a period of change and expansion. You will be joining a professional and dynamic team that is focused on delivering high quality results and services.

What the opportunity is: 

• Employment with Museums of History NSW, NSW Department of Enterprise, Investment and Trade.
• Clerk Grade 7/8 – $126,222. Package includes salary ($101,947 to $112,849), employer’s contribution to superannuation and annual leave loading (full-time equivalent).
• Ongoing full-time employment.
• The role will work across the Sydney area.

What we do

Museums of History NSW (MHNSW) is the first cultural institution in the state with history as its core mandate. MHNSW provides public access to government archives, objects, materials, buildings, places and stories that shape the historic, social, political and cultural identity of NSW.  As a custodian and storyteller, MHNSW is committed to preserving and presenting our state’s unique history and bringing its stories to life through diverse voices and viewpoints. We place history before us not behind us, making it immersive, discoverable and relevant through interpretation, exhibitions, public programs and online resources.

MHNSW brings together the museums, historic houses and associated collections previously in the care of Sydney Living Museums with the vast collection of more than 13 million items held by the former NSW State Archives. This includes one of the world’s most complete and important collections documenting colonisation.

Alongside Museums of History NSW is the State Records Authority NSW (SRANSW) which focuses on record keeping standards, regulation, advice, education and policy.

We have an exciting opportunity for you to join us at MHNSW as we write the future of history!

What you’ll do with us
This role will manage City Museums Portfolio’s Visitor Services Team to ensure the delivery of high quality and inspiring visitor experiences within the Portfolio and coordinate the visitor services activities to continually improve visitor experience and enhance the development of audience engagement strategies and projects across Museums of History NSW.