Visitor & Interpretation Officer – Museum Shop


We are looking for a passionate, collaborative and authentic Visitor & Interpretation Officer – Museum Shop who is interested in joining a leading NSW Government agency focused on creating a living future for the past so that our visitors can experience Sydney’s past as if they had lived it themselves.

What the opportunity is:

  • Employment with Sydney Living Museums, Department of Premier & Cabinet
  • Guide – $67,503. Package includes salary ($55,102 – $60,896), employer’s contribution to superannuation and annual leave loading (full-time equivalent).
  • Temporary part-time employment (24.5 hours per week/for a period up to 2 years)
  • The opportunity to work in historic locations – Hyde Park Barracks Museum and other locations in the City Museums Portfolio, Sydney’s CBD

This recruitment activity is conducted in accordance with Rule 26 of the Government Sector Employment Rules 2014 in relation to the employment of eligible persons. This role is targeted recruitment for Aboriginal and/or Torres Strait Islander people, people with refugee status and people with English as a second language.

This role is open to all applicants; however, Aboriginal and/or Torres Strait Islanders, refugees and people with English as a second language are strongly encouraged to apply.

What we do

Sydney Living Museums (SLM) cares for a group of 12 of the most important historic houses, gardens and museums in NSW on behalf of the people of NSW.

Our commitment to our audience is to maintain the museums, landscapes and collections with integrity whilst presenting the narrative of each in contemporary, compelling and relevant ways.

Our purpose is to enrich and revitalise people’s lives with Sydney’s living history, and to hand the precious places in our care and their collections on to future generations to enjoy.

What you’ll do with us

This role provides exceptional customer service in the Hyde Park Barracks Museum retail shop achieve to revenue targets from sales and provide customers with current information regarding the museum and Sydney Living Museums to enhance visitor experiences.

Job notes:

  • The roles works a fixed roster including regular weekend work.
  • There are four (4) roles available.
  • Projected start date is late January 2020.

What the essential requirements of the role are:

  • Experience in busy customer service roles, preferably in a retail environment.
  • Current Working with Children check.
  • Current first aid certificate.
  • Ability to work a regular roster including weekend work.
  • Ability to manage lifting, carrying, standing, kneeling and moving around heritage sites both internal and external environments.

Find out more