The Sydney Harbour Federation Trust is an Australian Government agency that protects and manages some of the most historically significant foreshore sites on Sydney Harbour including Cockatoo Island in Sydney Harbour, Woolwich Dock and Parklands in Woolwich, Sub Base Platypus in Neutral Bay, Georges Heights, Middle Head and Chowder Bay in Mosman, North Head Sanctuary in Manly, Marine Biological Station in Watsons Bay and Macquarie Light-station in Vaucluse.

Our mission is to “bring to life our natural and cultural heritage and provide a lasting legacy for all Australians through conservation, remediation and the adaptive reuse of places in our care”.

Storytelling is at the heart of our work, and through the stories we tell we help create extraordinary experiences on the world’s best harbour, for everyone.

Our sites are rich in history and link us to our complex past and continuing connections. They are Country – the interconnected layers of water, land and air that for First Nations people hold cultural practices, community and sense of worth. They tell stories of colonization and dispossession, of convict incarceration, of nineteenth and twentieth century military and defence roles, and speak of the enterprise and industry of the modern nation, and of the contemporary communities they have become.

Our role is to welcome new and returning visitors to these historical sites by making vibrant new places with a mix of activity and uses those Sydneysiders and visitors want to experience.

Role Overview

The Education and Engagement Programs Officer is responsible for the coordination and operation of the education programs for public groups such as schools, tourism and corporate groups; low impact activations and public programs that drive visitation to sites and the organisation’s program of general tours on Cockatoo Island.

ROLE ACCOUNTABILITIES:

• Coordinate the Harbour Trust’s education program, including programmed and on demand tours including rostering and coordination of tour guides.
• Coordinate and attend programmed events, managing on ground logistics, WH&S requirements, and event cancellations for programmed events and tours in case of inclement weather.
• Work with greater marketing team to ensure growing awareness, successful attendance of tours and a high level of customer service to all stakeholders.
• Work with the Manager to review and improve the education offering ensuring consistent alignment with the curriculum. and develop new as required.
• Work with Manager to prepare performance reports and meet budget targets for programs and tours.
• Collaborate across the business to deliver education programs for other audience groups such as campground groups and corporate groups.
• Program key events for the Harbour Trust including NAIDOC Week, Reconciliation Week, New Year’s Eve and other events as required.
• Manage and develop designated staff (2 x permanent part time Education Guides) including annual performance planning and day to day deliverables in line with organisational objectives.
• Liaise, collaborate, build relationships and partnerships internally and externally
• Be responsible for appropriate record management, and report/maintain supplies and equipment as required.

Selection Criteria

• Knowledge and experience in production and delivery of education or similar tours and in the development of place-based public programs in a cultural or heritage context
• Good interpersonal skills and demonstrated ability to network and develop good working relationships with internal staff, schools and stakeholders both internally and externally.
• Experience rostering, managing and developing staff to meet agreed objectives.
• The ability to use word processing, spreadsheet and presentation software packages.
• Willingness to undertake a Police Check and Working with Children Check.
• Australian Citizenship or ability to work in Australia.

About You

We are looking for a passionate and enthusiastic Education and Engagement Program Officer with experience and qualifications in education and/or education programming.
You must have excellent organisation skills with the ability to work in a fast-paced environment. You may also need to supervise weekend or out of hours programs.

Salary and Benefits

$81,591-$87,455 per annum, plus superannuation

• Hybrid work environment,
• Healthy lifestyle cash benefit
• Access to EAP, Flu Shots, Volunteer leave, eLearning platform

Does this role sound like you? We want to hear from you!

To apply

Applications close on 27 February 2023. Please visit our website for the full job description Careers | Harbour Trust, and forward your resume and cover letter to hr@harbourtrust.gov.au to apply for the role.
Only shortlisted candidates will be contacted.

The Sydney Harbour Federation Trust is an equal opportunities employer and we encourage applications from indigenous Australians, people from non-English speaking backgrounds and people with disabilities. Information about the Harbour Trust can be found at www.harbourtrust.gov.au