Audience Engagement Officer (Programming)


  • Bring Newcastle Museum to life, creating linkages with the broader community.
  • Temporary, part-time role – 28 hours per week from January 2021 to January 2022.
  • Flexible work arrangements available.

Thriving and rapidly transforming, Newcastle is New South Wales’ second largest city and is located 160km north of Sydney. It offers the perfect lifestyle and career environment.

City of Newcastle (CN) is seeking a passionate Audience Engagement Officer (Programming) to join the Newcastle Museum team, encompassing Newcastle Museum, Fort Scratchley Heritage Site, and Museum Park. Newcastle Museum is committed to telling the stories of both ordinary and extraordinary Newcastle through our collections, exhibitions, and audience engagement and are committed to providing the best and broadest museum experience, which is not only fun and attractive but is intellectually significant and beneficial to the community.

As the Audience Engagement Officer (Programming), you’ll bring Newcastle Museum to life, focussing on activation and accessibility. This position is deeply connected to our community, not only producing and providing a broad informal programming suite but also by supporting diverse community groups to utilise the space to share their stories. Deeply connected with all elements of the museum, this position’s primary focus is creating linkages and opportunities throughout the museum, city and online.

Drawing upon your proven public programming experience, key responsibilities will include leading the development of partnerships, collaborations and community engagement that raises the profile of the Newcastle Museum to local, national and international audiences; developing and delivering innovative engagement methods to promote and activate the museum collection and other exhibitions in an audience-focused and cost-effective manner; developing complimentary digital and print content and material to promote exhibitions and increase engagement; and overseeing the recruitment, training and activities of our audience engagement volunteers.

At CN our people are valued and have access to a range of benefits that help balance life at work and at home. These include flexible working arrangements, professional development opportunities and health and wellbeing programs.

The essentials you’ll need:

  • Tertiary qualifications in Education, History, Art, Museum Studies or equivalent degree or experience.
  • Exceptional communication, writing, negotiation and presentation skills and proven ability to engage a diverse range of stakeholders in a strategic manner and communicate within a complex environment.
  • Strong commitment to engaging diverse audiences with culture and/or history and/or science; and experience in developing program strategies.
  • A proven track record of success as a creative producer, knowledge and experience of devising and implementing public programs and visitor experience initiatives in a cultural institution or festival.
  • Excellent planning and organisational skills including the ability to prioritise multiple competing timelines, meet strict deadlines and analyse performance against budget and KPIs.
  • Works collaboratively with honesty and transparency and encourages bold ideas and supports freedom of expression, innovation and diversity.
  • Solid demonstrated ability to manage concurrent projects and competing demands.
  • A current Working with Children Check number or willingness to apply for one if selected for the position.

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